Privacy Policy

We endeavour to treat personal and confidential organisation information with equal care and respect. To reflect this we are committed to upholding the statements below.

What do we use information for?

We may use personal information collected from you to provide specific services that you request, as well as to provide additional services that may be of interest. For example, we may use your personal information in the following ways:

• Marketing Communications. We may use your personal information to communicate with you about our products and services, and those of our affiliates companies.
• Marketing analysis. We may use your personal information for internal marketing analysis, for example, to assess trends amongst our visitors or to measure the amount of traffic to our websites.
• Transactional purposes. We may use your personal information to respond to your queries and requests,

Other information is collected by us but this is either anonymised (as in the case of IP addresses) or is business information (such as Company, or Job Role).

Where we collect personal information, we do so on the basis that the individual has specifically consented or on the basis that an individual has or is entering into a contract with Cornish Marketing Consultancy.

If we do seek to collect personal information through our website, we will be up clear and open about this. We will make it evident when we are collecting personal information and will explain what we intend to do with it.

When you provide personal information, we will enter and store it in our database and use it to contact you for marketing communications and to continue to discuss business, services and products which may be of mutual benefit.

Your rights

Your personal information is owned by you. If you have any questions or issues with the way in which we are using your data you have the following rights:

• You can ask to see what data we hold on you (right of access)
• You can ask for information to be corrected
• You can ask to receive a copy of the data we hold on you (right to portability)
• You can ask us to delete any information we have about you (right to be forgotten)
• You can object to the way in which we use your information
• You can complain to the supervisory authority

If you wish to enact any of these rights then you can do so by emailing belinda@cornishmarketing.co.uk

Retention and data storage

When we store data, reasonable measures are taken to protect personal information from access by unauthorised persons. This information will be stored, archived and backed up as part of internal systems which are hosted by cloud service providers.

In order to maintain the accuracy and relevancy of information, we perform checks every 6 months and this may include making contact with the subjects of the data to check details.

When we do store information, we keep it for the following periods:

• Information gathered on our website for the purposes of promoting and delivering our services is retained for 12 months from the date of consent being provided.
• Correspondence not relating to a contract will be retained for 1 year following its creation.
• Records and documents relating to contracts and insurance policies will be retained for 5 years after the end of the contract or policy.

Where else does data go?

As a principle we do not share any of the personal information that we hold. However in the course of running our business some data does get transferred outside of our organisation:

• Aggregate information on the usage of our website will be passed to third parties but this will not include data that can be used to identify a natural person.
• Where we do collect personal information this will be stored by MailChimp. We have checked and will continue to check that these providers implement appropriate security measures to protect this data.

Links from our website

Our website may contain links to other websites. Please note that we have no control of websites outside the cornishmarketing.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Changes to our privacy policy:

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

If you need more information, here’s who can help:

To exercise all relevant rights, queries or complaints please in the first instance contact our Belinda Shipp, Fairview, Callestick, Truro, Cornwall, TR4 9LP. Email: belinda@cornishmarketing.co.uk